Refund Policy

Before delivery

If your order is still pending or has not been delivered, contact support with your order number and we will cancel it or refund a verified payment.

After delivery

Because subscriptions are digital and are activated with the provider, refund eligibility after delivery depends on the provider's own terms and on the circumstances. Send your order number and a description of the problem and we will review each request individually.

Problems with delivery

If your activation details do not work, tell us straight away through a support ticket or the contact form so that we can fix or replace them.

How refunds are paid

Approved refunds go back through the payment channel used for the order, where that is possible. Contact: support@buyfastvpn.com.